Perksmith · Made for the next customer moment
Make being a regular feel rewarding.
Create a Perksmith loyalty program with clear rules for earning and using points and reaching reward levels. Give customers something to work toward—and give staff a simple way to explain it.
A little closer with every qualifying visit.
- EarnA qualifying purchase
- See progressKnow what is within reach
- Use a rewardUnder your program’s terms
Give every qualifying visit a little more meaning.
Choose what earns points and what those points unlock. Let customers see their balance, the next reward and any expiry. Your team gets a promise it can explain.
Recognize the relationship as it grows.
Use the reward levels, called tiers, that your package includes to mark customer milestones. Keep points, wallet credit and gift cards distinct. When a purchase is refunded, its reward adjustment follows your program’s rules.
Halfway to the next reward.
Illustrative merchant settings: one point per ₹100 of eligible spend, with 20 points redeemable for ₹100. A ₹1,000 purchase earns 10 points—halfway to the reward. This is an example, not a standard earning rate.
The questions customers will ask you
Can we have tiers as well as points?
Yes, within the chosen program and package. Define what qualifies a customer and what each tier gives them.
Can points expire?
Yes. Set the expiry rules and show the terms before customers rely on them.
Can rewards work online and in-store?
Where both purchase routes are connected and the program permits it. Each channel needs its own way to earn points and use rewards in place.
Everyday sales. Lasting relationships.