Perksmith · Made for the next customer moment
Goodwill, with a balance you can explain.
Manage customer wallet rewards and store credit in Perksmith: balances stated in money that customers can use under your spending rules. Show what has been issued, what can be used and what remains, so a helpful gesture does not become an unclear amount.
Know what is available. Know what changed.
- Credit issuedA clear amount and reason
- Credit usedToward an eligible purchase
- Credit remainingWith a record to explain it
A helpful gesture with a clear amount.
Issue credit for a permitted reason and show where it can be spent, with restrictions and expiry beside the value. Keep points and gift cards in their own balances.
A balance your team can explain.
Follow credit from issue to use and any later adjustment. Your rules determine how it combines with rewards and payment. Returns follow the original payment, credit terms and refund process.
Part credit. Part payment.
Illustrative journey: a customer uses ₹150 of a ₹200 promotional credit toward an eligible ₹800 purchase. They pay ₹650 by another available method and have ₹50 of credit remaining. A return follows the original purchase and credit rules.
Questions at the counter
Can customers withdraw the credit as cash?
Do not assume cash withdrawal. This is credit toward eligible purchases, governed by the chosen credit terms.
Can credit be used with another reward?
Where your rules and checkout allow it. Decide the order and check the calculation before offering the combination.
Can staff change a balance?
Staff with the required permission can use the available adjustment operations. Each adjustment records what changed and why.
Everyday sales. Lasting relationships.