Perksmith · services
A good visit deserves a next one.
Connect service purchases, customer rewards and follow-up with the relevant Perksmith Counter workflow—or have staff enter purchase details for eligible rewards in Reward Desk while keeping your current billing.
Your team remembers the regulars. The customer who likes an early appointment. The member who used to visit every week. Perksmith helps that customer knowledge become a useful next action, even after the visit ends.
A great visit. A reason to book again.
Connect salon appointments, services and package use with billing and customer rewards. See the Perksmith Counter salon workflow and setup requirements.
↗Start with the work your team does
A salon appointment, a gym membership and a café order call for different operations. Counter's business-specific packs bring the relevant booking, service, package or purchase workflow into the day.
Choose the pack for your business and the operations you need. A loyalty program can support a service visit; it cannot substitute for the specialist work that makes the visit happen.
Keep a reason to visit again in view
Use customer history and visit patterns to recognize regulars and customers you have not seen lately. Choose points, reward levels, a visit goal that unlocks a reward, gift cards or a relevant offer with terms your team can explain.
Automated follow-up sequences respond to the recorded customer activity you choose. Branded messages carry the invitation through supported, consented channels. A rewards page gives customers somewhere to find their benefits between visits.
Keeping your current software?
An eligible Reward Desk route handles customer rewards alongside your existing billing. Staff record the external bill through Desk; appointments, membership operations or other specialist work remain in your current system. Automatic exchange needs a supported connector.
Start with a visit you know well
Show us what a visit looks like for your customers and team. We’ll walk through the relevant service workflow and a reason to visit again.
A salon records a completed service purchase and awards eligible points. A consented follow-up explains the next-visit benefit. On the customer’s next visit, reception staff find the reward before billing. The owner reviews completed visits, rewards used and reward cost to decide what to continue.
Questions before the next visit
Will it handle the way my business operates?
The relevant pack determines your booking, membership or service operations. Bring your everyday routine and exceptions to the product walkthrough.
Can I keep my booking system?
Yes, with an appropriate existing-billing reward route. Desk does not automatically synchronize with every booking platform.
Can we send reminders through WhatsApp?
Supported WhatsApp messages need provider setup, required approvals and customer consent. Your chosen journey also needs the relevant trigger, such as a recorded customer or visit signal.
Everyday sales. Lasting relationships.