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A great visit. A reason to book again.

Bring salon appointments, service billing, package use and customer rewards together with Perksmith Counter.

A familiar customer settles into the chair. Your team knows the service, the stylist and the package they use. Perksmith helps reception carry that context through the bill—and gives you a way to keep the relationship going between visits.

A stylist welcomes a customer with an appointment card outside a salon with a tiled roof and cream awning.

From the appointment to the bill

Bring your service menu, appointment resources and stylist assignments into the salon workflow. Bill the services performed, record payment and apply eligible rewards.

Use the package workflow to record each service used and show what remains in the customer’s package. Stylist commissions follow billed services and the rules you set. The appointment, the performed service and the paid visit each have a different job in the record.

Make the next invitation personal

Recognize regulars and customers whose visit pattern has changed. Offer a relevant loyalty benefit, a visit goal that unlocks a reward, called a mission, or a gift card. Let reception explain the terms without searching through a separate campaign sheet.

Automated follow-up sequences respond to the recorded customer activity you choose. Send branded messages through supported, consented channels, giving customers a clear place to find their rewards.

Review completed visits, reward costs and package use. Bookings show interest; completed purchases show what happened at the salon.

Keep your existing salon system if it suits you

Staff can enter purchase details in Reward Desk to handle eligible rewards alongside your existing billing, while appointments, package accounting and commissions stay in your existing system. Desk does not automatically synchronize those operations.

Start with a visit at reception

Bring a typical appointment and the package you sell. See how reception handles the visit, bill and reward, including a cancellation or refund.

A customer books a treatment covered by their package. Staff complete the appointment, bill the performed services and record the package use. Loyalty follows the configured qualifying action. A consented message later explains a next-visit benefit; the owner reviews completed repeat visits separately from bookings.

Questions from salon owners

Do bookings earn points?

Your chosen qualifying action decides. A booking mission can count bookings; purchase rewards follow the applicable completed bill. Keep those promises distinct.

Can we manage service packages?

Yes, through the salon Counter package workflow. Included services, remaining package uses and refund rules need to match the packages you sell.

Can I keep my current salon software?

Yes, with an appropriate existing-billing route. Staff bill entry is separate from appointment or package synchronization, which needs a supported connector.

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